FAQs

1. What products do you sell?

We specialize in electronics and fitness accessories designed to make your daily life easier, healthier, and more enjoyable.

2. Where do you ship from?

We work with trusted international suppliers, including AliExpress partners. This allows us to offer a wide variety of high-quality products at affordable prices.

3. How long does shipping take?

Delivery times vary depending on your location:

• United States, Canada, UK, EU: 7–20 business days

• Australia & New Zealand: 10–20 business days

• Asia: 7–15 business days

• Rest of World: 15–30 business days

(See our Shipping Policy for full details.)

4. How do I track my order?

Once your order is shipped, you’ll receive an email with a tracking number. Please allow 3–5 business days for tracking information to update.

5. Can I cancel or change my order?

Orders can be cancelled or modified within 24 hours of purchase. After this time, they may already be processing and cannot be changed.

6. What is your return policy?

We accept returns within 14 days of delivery as long as the item is unused and in its original packaging. Certain items (e.g., personal care or hygiene-related products) cannot be returned unless defective.
(See our Refund & Return Policy for more details.)

7. What if my product arrives damaged or faulty?

If you receive a defective or damaged product, contact us within 7 days of delivery with photos or videos as proof. We’ll arrange a replacement or refund.

8. Do you offer refunds?

Yes. Approved refunds are processed back to your original payment method within 5–10 business days.

9. Do you cover customs fees and taxes?

No. International customers may be responsible for customs duties, taxes, or import fees charged by their local authorities.

10. How can I contact customer support?

For any questions, you can reach us at:
📧 Email: [insert your support email]

We aim to reply within 24–48 hours.