SHIPPING POLICY

At Driptech Store, we aim to deliver your orders quickly and securely. Please review our Shipping Policy to understand how and when your items will arrive.

1. Processing Time

  • All orders are processed within 1–3 business days after payment is confirmed.

  • During peak periods (holidays, sales, or high demand), processing times may be slightly longer.

2. Shipping Timeframes

Because we work with trusted international suppliers (including AliExpress partners), delivery times may vary depending on your location:

  • United States, Canada, UK, EU: 7–20 business days

  • Australia & New Zealand: 10–20 business days

  • Asia: 7–15 business days

  • Rest of World: 15–30 business days

Please note: Shipping times are estimates and may be affected by customs delays, postal issues, or unforeseen circumstances outside our control.

3. Shipping Costs

  • Free Standard Shipping: On all orders (unless otherwise stated at checkout).

  • Express Shipping (if available): Rates will be calculated at checkout.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. Please allow 3–5 days for the tracking information to update.

5. Wrong Address Disclaimer

Customers are responsible for ensuring the correct shipping address is provided at checkout. If you need to change your shipping address, please contact us within 24 hours of placing your order.

6. Customs, Duties & Taxes

International shipments may be subject to customs fees, import duties, and taxes imposed by your country’s customs office. These charges are the responsibility of the customer.

7. Delayed or Lost Packages

  • If your package is significantly delayed or lost in transit, please contact us at [insert support email] and we will work with our shipping partners to resolve the issue.

  • We are not responsible for delays caused by customs, natural events, or carrier strikes.

8. Damaged Packages

If your order arrives damaged, please take photos and contact us within 7 days of delivery. We will arrange a replacement or refund.

9. Contact Us

If you have any questions about shipping or tracking your order, please contact our support team:

📧 Email: [insert your support email]
🏢 Business Name: Driptech Store